Client Name & Service Location

Leading Regional Grocer, Memphis, TN

Client’s Needs

A major regional grocery chain was facing a significant challenge at one of their high volume distribution centers in the Memphis, Tennessee area. The customer’s e-commerce pickup door, which is a vital and high traffic point designed for customer convenience, had become a vulnerable point of loss. Internal data suggested an alarming rise in product shrinkage, specifically through the persistent theft of high value frozen meat. An employee was cleverly exploiting the digital order process by disguising the stolen items as legitimate e-commerce pickups and removing them unchallenged through the designated exit. Traditional surveillance methods had proven insufficient to capture the clear, actionable evidence needed to address this sophisticated, ongoing internal scheme.

Service Deliverables

SkyCop was selected for this urgent security deployment based on a proven track record from successful demonstrations at other locations, which impressed the regional management team. Our rapid response capability allowed us to design, build, and install a custom solution within a matter of days. The solution centered on a patented, pole-mounted surveillance unit, strategically placed to offer targeted, uncompromised coverage of the e-commerce exit. Crucially, as the chosen pole location lacked reliable, constant power, we integrated our robust Alternate Power Supply (APS) technology to guarantee 24/7 uninterrupted operation, ensuring no gap in security coverage.

Results

The impact of SkyCop’s solution was immediate and decisive. Within just 48 hours of the system going live, the high-definition cameras captured crystal clear video evidence confirming the exact method of theft and identifying the perpetrator. This rapid deployment of specialized technology validated the customer’s suspicions, provided the indisputable, actionable evidence required for swift corrective action, and immediately closed the critical vulnerability at the pickup door, transforming a persistent loss problem into a resolved security incident.

Through rapid deployment of proprietary surveillance technology, SkyCop delivered the conclusive evidence needed to halt internal theft and protect the customer’s assets.

Need to Rapidly Address Security Challenges? Contact SkyCop for a Free Consultation & Project Estimate.